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Worldwide delivery


We ship orders worldwide via expedited express services - UPS and DHL.
Shipping cost is calculated automatically at checkout.

Country

Approximate cost*

Shipping time

Approximate cost*

Shipping time
European countries US $49-56 3-5 working days US $150-175 1-3 working days
USA, Canada US $57 3-5 working days US $155 2-3 working days
Japan US $69 4-7 working days US $155 2-3 working days
Asian countries US $70-85 5-7 working days US $155 2-3 working days
Australia, New Zealand US $69 5-7 working days US $155 2-3 working days
*Approximate cost for shipping 1 set of medium-size poi
**Please note, shipping time does not include handling time. For urgent orders send a message to [email protected] or get in touch with us via Facebook or Whatsapp.
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Return and exchange

We give 100% moneyback warranty within 30 days of purchase (receiving parcel). If you are not satisfied by our props you can return it within a month. Props should have salable condition (full set, no traces of usage, no scuffs). In case of such return delivery costs are assigned to the Buyer.

If you receive defective props or there was mistake in model or quantity we would send free replacement and compensate your postage expenses for sending defective item back to us.

Warranty

We give 2-year warranty for our products. It means that if during warranty period you find production defect we repair or replace defective item for free. All delivery costs are on Buyer.

Our products are impact-resistant but not undestroyable. Very hard bumps can cause malfunction of pixel props. This is why warranty doesn’t cover malfunctions due to hard impacts. But in this case we offer repair that usually costs less than 100$.